Setup a Full-Time Telebridge Teleconferencing Account
Features
When you sign up for a Full-Time Telebridge, you will be asked to select the features you desire. If you haven't already done so, please become familiar with the available features. Please note that our Advanced Telebridge offers VoIP compatibility and a Live Conference Viewer at no additional charge.
Terms of Service
Please read the Terms of Service below. If you agree to these terms, you may proceed to the application form, using the link at the bottom of this page.Full-Time Telebridge Account Setup Fee
The one-time setup fee for establishing a new full-time Telebridge is $50.00 US ($25 for existing hourly customers or for current Webvalence Internet customers). After your account is enabled, you will receive your own Telebridge access number and a confirmation email with user instructions. Use these instructions to access your Telebridge and begin teleconferencing immediately.
Your credit card statement will show the name Webvalence, our parent company.
Telebridge Fees
Full-time Telebridge user fees vary by the size and type of Telebridge. Full-time Telebridge user fees will be charged to your credit card on the first of each month.| Full-time Telebridge Price Schedule | |
|---|---|
| Telebridge Size | Price per Month |
| 15 person | $75 |
| 30 person | $125 |
| 50 person | $165 |
| 75 person | $190 |
| 100 person | $220 |
| 150 person | $240 |
| 200 person | $250 |
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Services You Receive
Your new Full-time Telebridge account allows you to:- Use your Telebridge at any time.
- Schedule the use of your Telebridge by others to whom you give access.
- Receive a monthly statement.
Most Telebridges include advanced features such as caller muting, Teleconference recording and playback. Be sure to request these features in advance if you will be needing them.
Refunds and Account Cancellation
Full-time customers must cancel by the 15th of the month to receive a refund of the following month's fee. A cancellation request can be made by emailing help@telebridge.com.
Customers who terminate their accounts after the 15th of the month are required to pay for the subsequent month.
The one-time $50 new account setup fee is not refundable.
Telephone Company Charges
All guests pay applicable long distance and other phone company charges.
Acceptable Use
Users are expected to respect the rights of others and create an environment suitable for business, education and communication. Telebridge Teleconferencing asks that you:
- Use Telebridge Teleconferencing in a manner that is consistent with all local, state, federal and international laws.
- Use Telebridge Teleconferencing in a manner that is consistent with our purpose.
- Seek training on how to properly use our services, when necessary, and educate your co-Hosts and Guests.
- Take reasonable steps to prevent unauthorized use of your account, including keeping your password secure and protecting your computer from unauthorized access. Avoid giving Host PINs, Telebridge site or Live Conference Viewer login info to conference Guests. You may assign others Associate Accounts to use at any time; however you accept responsibility for those persons' actions. Telebridge dial-in numbers are unpublished. Please distribute them only to people that you intend to use the bridge.
- Respect the privacy rights of others when recording calls and distributing recording. When publicizing your call, please inform guests if the call will be recorded. Immediately prior to initiating your recording, announce that you're beginning to record and ask all guests who don't consent to leave the call.
- Be aware that calls cannot be considered confidential, and take steps to increase call security when necessary.
- Inform your Guests that the call will require standard long distance access, with all applicable fees from their long-distance carriers.
- Immediately inform Telebridge of any illegal or unethical usage of our systems.
- Maintain current billing and contact information.
Prohibited activities include, but are not limited to:
- All activities that violate local, state, federal or international law.
- Deliberately or negligently interfering with or listening to other teleconferences.
- Harassing or intimidating call participants.
- Recording teleconferences without informing guests.
Professional Conduct
Professional conduct is required of all Telebridge Participants. Please observe the following regulations:
- If an uninvited caller is ever encountered on your Telebridge, politely inform the caller that the Telebridge is under contract to you, get the name and business of the caller, and ask them to please hang up.
- Contact Telebridge with the name and business of any unauthorized callers using the bridge.
Telebridge Teleconferencing Access to Your Teleconference
Telebridge Teleconferencing team members may occasionally access a call in order to provide technical support. Users are expected to cooperate with Telebridge Teleconferencing team members in this event.
Telebridge Availability and Quality
Although Telebridge Teleconferencing does everything in its power to maintain uninterrupted service, occasional equipment upgrades may require scheduled downtime and/or transitions to new dial in numbers or PINs.
A refund is given when telephone system problems force a conference to be cancelled. Telebridge Teleconferencing makes no warranties or guarantees about the quality or availability of the teleconferencing service provided. Telebridge Teleconferencing also does not guarantee that the service will be available at the rated bridge size at all times.
Resale
Customers may resell their reservations on Telebridge Teleconferencing equipment; however, Telebridge Teleconferencing does not provide technical support to anyone other than a Telebridge account holder or one of their guests. Such resale is subject to these same terms of usage.
Account Closure
Telebridge Teleconferencing has the right to close a customer account without notice for violation of terms of service.
Accounts with overdue balances may be inactivated or closed, with notice. Your account may be reopened after full payment is made.
Privacy
Telebridge Teleconferencing cannot and does not guarantee the security or privacy of your teleconference or recordings.
Account sign-ups and other financial transactions made through the Telebridge Teleconferencing website are secure and encrypted. Invoices and reservation confirmations are sent via unencrypted email.
All customer data collected is used solely to provide Telebridge Teleconferencing services, including, but not limited to, billing, reservations, technical support, and ongoing service-related communications. Your private data will never be shared or sold to a third party.
Limitations on Liability
Telebridge Teleconferencing's liability is limited to the amount paid for the usage of the Telebridge. Telebridge Teleconferencing is not liable for consequential damages, such as damage to reputation, wasted time, or lost business.
Customers agree to hold Telebridge Teleconferencing harmless against all claims by any third parties arising out of or related to the actions or omissions of the Telebridge Teleconferencing with its obligations under this agreement.
Force Majeure
The parties performance under this agreement shall be excused if such nonperformance is due to labor difficulties, governmental orders, civil commotions, acts of nature, adverse weather conditions, and other circumstances beyond the parties reasonable control.
(Last Updated on Dec 12, 2007)