Telebridge Teleconferencing Features
Full-Time Telebridge Features
About the Keypad Commands
| Small Conference Call (Fewer than 200 People) | |||
|---|---|---|---|
| Feature | Key | Who May Use | Description |
| Record1 | *2 | Host | Begins/ends recording. |
| Playback1 | *3 | Host or Guest | Listen to a previously recorded conference. |
| Volume | *4 | Host | Increases/decreases volume (gain) for listeners. |
| Lecture | *5 | Host | Mutes/unmutes guests but not host. |
| Self Mute | *6 | Guest | Mutes/unmutes individual guest. |
| Count | *8 | Host | Privately announces number of participants on call. |
1. Bridges with the area codes 641 differ from most of our Telebridges in their recording and playback details. Please contact us for more information.
Most Telebridge commands can be toggled on and of; that is, you press the command once to turn the feature on, and again to turn it off. For example, a guest may self mute by pressing *6 (star then 6), then unmute by pressing *6 again.
Please note that, unless the call is already in lecture mode, pressing any number on your touchtone keypad will create audible beeps for other callers. If your phone has a mute button and volume control, use these instead of your keypad.
Volume - Pressing *4 (star then 4) will increase the volume one notch. Pressing *4 again will return the volume to its original level.
Lecture - When the host presses *5 (star then 5), the teleconference will be placed in "lecture mode." This means that only the host(s) can be heard. When the host is ready for guest comments or questions, he or she can press *5 again to end lecture mode. This is a useful strategy for reducing background noise coming from guests on the call.
Self Mute - Guests may press *6 (star then 6) to mute themselves, and *6 again to unmute themselves. Please note that, unless the call is in lecture mode, *6 will create an audible beep for other callers. If your phone has a mute button, use this first.
Count - Pressing *8 will privately inform the Host of the current number of call participants.
Optional No-Fee Features
When ordering a new Full-Time Telebridge, you will need to indicate which of these optional features you would like. These features may be added or deleted without charge at any time by contacting us.
Bridges with no PINs or Commands - Bridges are available with no keypad commands and no Host or Guest PINs.
Auto Hang-up – This will automatically disconnect all participants from the Conference once the last Host hangs up. Make sure that at least one Host stays on the line until the end of the call.
Entry Tones - A single tone will sound whenever a participant enters the call.
Exit Tones - A double tone will sound whenever a participant leaves the call.
Music on Hold - Participants will listen to music until the Host joins the Teleconference. Once the Host joins, the music will shut off and the Teleconference may begin. Keep in mind that the Participants will not be able to converse until the Host arrives.
Name Record/Playback - If this feature is activated, when Guests enter their PIN, they will be asked to enter their name, followed by the pound sign. A roster of the Guests will be logged and available for playback. This feature is activated by the Host Pressing *8 and deactivated in the same manner. Pressing *8 will take the Host out of the call until after the recording is completed.
Security - This feature allows the Host to control who will be allowed in the Teleconference. Once the conference is locked, no other participant will be able to join. This feature is activated by pressing *7 and deactivated in the same manner. Security automatically ends when the Host hangs up.
Optional Fee-Based Features & Services
Bridge Size Change - Increase or decrease the caller capacity of your bridge, while maintaining the same dial-in number. Please allow 48 hours. Increases beyond 100 callers will require a PIN change. For bridge size increases during the month, hosting fees will be prorated. For size decreases during the month, there will be no refund. The fee for this change is $10.
PIN Change - Host PINs, Guest PINs or both may be changed, while maintaining the same dial-in number. This invalidates the old PIN(s). Please allow 48 hours. The fee for this change is $10.
Bridge Type Change - Switch from a Standard Telebridge to an Advanced Telebridge, $25. Switch from an Advanced Telebrige to a Standard Telebridge, $10. This involves disontinuing your old bridge and enabling a new one; cancellation and refund policies apply.
Security PINs - Each person who dials into the bridge is asked to enter an individually assigned PIN after they enter their Host or Guest PIN. If the person dialing in does not have a security PIN, they will not be allowed access to the conference. The PINs are set up in advance for $2 per PIN.